From Noise to Knowledge: How AI Transforms Consumer Signals into Retail Growth - GMT

Overview

Retail and CPG brands are operating in an environment where consumer signals—across social, reviews, messaging, and in-store—have outpaced traditional methods of analysis. Dashboards are backward-looking. Surveys are too slow. Human curation does not scale. This masterclass demonstrates how AI transforms this complexity into real-time, actionable knowledge—enabling brands to move from insights to action faster than competitors.

What you’ll learn

• How AI transforms social listening into a real-time Voice of Customer engine
• How to detect trends, intent, and competitive signals across 30+ channels
• How to benchmark brand health and sentiment beyond text using visual AI
• How to connect VOC → CFM → action across the full customer lifecycle
• How leading Retail & CPG brands operationalize insight-to-action at scale

Why it matters

Leading brands are no longer asking how to collect data—they are asking: 

“How do we move from data to true customer understanding—and act faster than competitors?” 

This session shows how AI enables that shift—from fragmented signals to unified, prioritized knowledge that drives growth across every stage of the customer journey.

What sets Sprinklr apart

• Processes billions of consumer signals in real-time
• Converts signals into executive-ready insights and actions
• Trained specifically for Retail & CPG intelligence at scale
• Proven across 200+ retail and 80+ CPG brands globally 

Discover how the world's most valuable customer signals become your next competitive advantage.