
SUMMER '26
Sprinklr Release Webinars
Your Quarterly Front-Row Seat to the Future of Unified-CXM.
Join us as we uncover the latest advancements in every release showcasing how Sprinklr continues to redefine what’s possible.

SUMMER '26
Sprinklr Release Webinars
Your Quarterly Front-Row Seat to the Future of Unified-CXM.
Join us as we uncover the latest advancements in every release showcasing how Sprinklr continues to redefine what’s possible.

Newest innovations in Customer Experience Management



LLM INSIGHTS
AI AGENTS
VIRALMOMENT
Master brand discoverability in the age of AI search
AI agents and the future of autonomous customer experience
Unlock video intelligence with ViralMoment
Understand how AI-powered search is reshaping customer discovery and learn how to measure, monitor, and improve your brand's visibility across AI-generated answers.
Explore how AI agents are transforming customer experience by automating workflows, enhancing service delivery, and driving more intelligent customer interactions.
Go beyond text-based listening with AI-powered video intelligence. Discover emerging trends, creator conversations and cultural shifts across short-form video, and turn cultural signals into action.
Newest innovations in Customer Experience Management

LLM INSIGHTS
Master brand discoverability in the age of AI search
Understand how AI-powered search is reshaping customer discovery and learn how to measure, monitor, and improve your brand's visibility across AI-generated answers.

SPRINKLR MCP
Powering the next era of AI orchestration with Sprinklr MCP
The future of AI won't be defined by individual models, but by how they connect to business systems. Explore the rise of interoperable AI and what it means for the enterprise.

AI AGENTS
AI agents and the future of autonomous customer experience
Explore how AI agents are transforming customer experience by automating workflows, enhancing service delivery, and driving more intelligent customer interactions.

VIRALMOMENT
Unlock video intelligence with ViralMoment
Go beyond text-based listening with AI-powered video intelligence. Discover emerging trends, creator conversations and cultural shifts across short-form video, and turn cultural signals into action.
SPEAKERS
Hear from the Sprinklr Experts
SPEAKERS
Hear from the Sprinklr Experts

Nayan Teja
Senior Director of Product Management

Carlos Aragon
Senior Director, Product Marketing

Chelsie Hall
Director of Product Management

Carlos Aragon
Senior Director, Product Marketing

Elizabeth Arnold
Senior Video Intelligence Strategist

Kunwar Singh
Director of Product Marketing

Kunwar Singh
Director of Product Marketing

Bryan Lyde
Senior Product Marketing Manager

Apoorva A
Senior Product Marketing Specialist

Bryan Lyde
Senior Product Marketing Manager

Apoorva A
Senior Product Marketing Specialist

Aaryaka Nidhi
Senior Product Marketing Specialist

Aaryaka Nidhi
Senior Product Marketing Specialist

Akshay Yadav
Senior Product Manager

Anirudh Singh Chauhan
Associate Product Manager

Akshay Yadav
Senior Product Manager

Anirudh Singh Chauhan
Associate Product Manager
VOICE OF THE CUSTOMER
What's new in Sprinklr Insights and CFM in the Summer '26 release



LLM INSIGHTS
VOICE-BASED SURVEYS
SPRINKLR COPILOT FOR STATISTICAL ANALYSIS
Control how your brand shows up in AI answers with LLM Insights
Capture richer feedback with voice-based surveys
Get statistical insights from survey data using natural language
Learn how brands can track, analyze, and improve visibility across AI-generated search experiences using Sprinklr’s integrated GEO capabilities.
See how conversational voice surveys help increase response quality, improve completion rates, and capture more authentic customer feedback.
Discover how Copilot automates regression, correlation, and driver analysis to help teams uncover insights faster without relying on analysts.
VOICE OF THE CUSTOMER
What's new in Sprinklr Insights and CFM in the Summer '26 release

LLM INSIGHTS
Control how your brand shows up in AI answers with LLM Insights
Learn how brands can track, analyze, and improve visibility across AI-generated search experiences using Sprinklr’s integrated GEO capabilities.

VOICE-BASED SURVEYS
Capture richer feedback with voice-based surveys
See how conversational voice surveys help increase response quality, improve completion rates, and capture more authentic customer feedback.

SPRINKLR COPILOT FOR STATISTICAL ANALYSIS
Get statistical insights from survey data using natural language
Discover how Copilot automates regression, correlation, and driver analysis to help teams uncover insights faster without relying on analysts.
MARKETING
What's new in Sprinklr Marketing and Social in the Summer '26 release
MARKETING
What's new in Sprinklr Marketing and Social in the Summer '26 release

CREATORIQ POST BOOSTING FOR INFLUENCER ADS
Maximize performance of your creator campaigns
Discover how to boost high-performing creator posts directly within Sprinklr across Meta and TikTok to reach audiences and drive better campaign performance.

CREATORIQ POST BOOSTING FOR INFLUENCER ADS
Maximize performance of your creator campaigns
Discover how to boost high-performing creator posts directly within Sprinklr across Meta and TikTok to reach audiences and drive better campaign performance.
CONVERSATIONAL WRITING ASSISTANT AND AI VIDEO GENERATION
Elevate your social posts with AI
Learn how to create and refine content using natural language prompts, generate videos easily, and publish faster without leaving your existing workflow.


CONVERSATIONAL WRITING ASSISTANT AND AI VIDEO GENERATION
Elevate your social posts with AI
Learn how to create and refine content using natural language prompts, generate videos easily, and publish faster without leaving your existing workflow.

TIKTOK: UPGRADED SMART+ FOR BRAND OBJECTIVES
Drive better results for TikTok Smart+ campaigns
Run TikTok Smart+ campaigns with better control over audience, creatives, and optimization, and set up campaigns faster with a simpler workflow.

TIKTOK: UPGRADED SMART+ FOR BRAND OBJECTIVES
Drive better results for TikTok Smart+ campaigns
Run TikTok Smart+ campaigns with better control over audience, creatives, and optimization, and set up campaigns faster with a simpler workflow.
SPAM PROFILE DETECTION
Protect customers and brand from spam risks
Automatically detect spam accounts and prioritize high-risk interactions so that teams can act faster to protect customers and brand trust.


SPAM PROFILE DETECTION
Protect customers and brand from spam risks
Automatically detect spam accounts and prioritize high-risk interactions so that teams can act faster to protect customers and brand trust.
CUSTOMER SERVICE
What's new in Sprinklr Service in the Summer '26 release



CLICK-TO-CALL SDK
GAMIFICATION
COPILOT WORKFLOWS
Bring seamless voice support into digital journeys
Boost agent performance with gamification
Build service workflows faster with Sprinklr Copilot
Learn how Click-to-call SDK enables customers to instantly connect with live support directly from digital experiences without switching channels.
Explore how gamification capabilities drive engagement, improve productivity, and motivate service teams with measurable goals and real-time performance visibility.
See how AI-generated workflows and operational screens help reduce setup time, simplify service operations, and improve agent productivity.
CUSTOMER SERVICE
What's new in Sprinklr Service in the Summer '26 release

CLICK-TO-CALL SDK
Bring seamless voice support into digital journeys
Learn how Click-to-call SDK enables customers to instantly connect with live support directly from digital experiences without switching channels.

GAMIFICATION
Boost agent performance with gamification
Explore how gamification capabilities drive engagement, improve productivity, and motivate service teams with measurable goals and real-time performance visibility.

COPILOT WORKFLOWS
Build service workflows faster with Sprinklr Copilot
See how AI-generated workflows and operational screens help reduce setup time, simplify service operations, and improve agent productivity.
PLATFORM
What's new in Sprinklr Platform in the Summer '26 release
PLATFORM
What's new in Sprinklr Platform in the Summer '26 release


MS TEAMS AND SPRINKLR INTEGRATION
GEN AI WIDGET SUMMARIZATION
Connect workflows with MS Teams integration
Get faster insights in displays with AI summaries
Learn how the Microsoft Teams integration enhances visibility and collaboration in Sprinklr Service.
Turn complex dashboards into actionable insights with AI-generated summaries.

MS TEAMS AND SPRINKLR INTEGRATION
Connect workflows with MS Teams integration
Learn how the Microsoft Teams integration enhances visibility and collaboration in Sprinklr Service.

ADOBE CJA INTEGRATION
Unify customer journey insights across systems
Combine Adobe and Sprinklr data for unified reporting and cross-channel insights.

GEN AI WIDGET SUMMARIZATION
Get faster insights in displays with AI summaries
Turn complex dashboards into actionable insights with AI-generated summaries.