From Ambition to Advantage
Move beyond experimentation and discover what it takes to turn AI into measurable impact. From practical strategies to live demos and insights, hear it all from global enterprise leaders already making it work.
Previously live on | June 24, 2026 | Global Virtual Event
From Ambition to Advantage
Move beyond experimentation and discover what it takes to turn AI into measurable impact. From practical strategies to live demos and insights, hear it all from global enterprise leaders already making it work.
June 24, 2026 | 10 a.m. - 12 p.m. | Global Virtual Event
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Every enterprise has an AI vision. Few are turning it into impact.
Access to AI was never the hard part. The real challenge is consistently transforming it into a lasting competitive advantage, at scale, across every customer touchpoint.
With siloed pilots, fragmented point solutions, and insights that never reach the right teams, enterprises remain stuck at ambition, unable to close the distance to advantage.
The Sprinklr AI Virtual Summit is the strategic forum built to change that.
This is an Enterprise+ exclusive is designed for CX, Marketing, and Service leaders at the world's largest organizations: for the people responsible for customer experience strategy, AI adoption, and the enterprise transformation that follows.
See what it takes to move from fragmented experiments to connected, consistent, enterprise-wide execution across every customer touchpoint.
Every enterprise has an AI vision. Few are turning it into impact.
Access to AI was never the hard part. The real challenge is consistently transforming it into a lasting competitive advantage, at scale, across every customer touchpoint.
With siloed pilots, fragmented point solutions, and insights that never reach the right teams, enterprises remain stuck at ambition, unable to close the distance to advantage.
The Sprinklr AI Virtual Summit is the strategic forum built to change that.
This is an Enterprise+ exclusive is designed for CX, Marketing, and Service leaders at the world's largest organizations: for the people responsible for customer experience strategy, AI adoption, and the enterprise transformation that follows.
See what it takes to move from fragmented experiments to connected, consistent, enterprise-wide execution across every customer touchpoint
WHAT YOU WILL LEARN
AI is everywhere. But AI that works at enterprise scale is not.
Access to AI was never the hard part. Getting it to work consistently at scale, across every customer touchpoint, is the real challenge and that's where most organizations still struggle.
With siloed pilots, fragmented point solutions, and insights that never reach the right teams, customer experience becomes fragmented and inconsistent.
The Sprinklr AI Summit is a strategic forum built to change that.
This is a Global 2K-Enterprise+ exclusive gathering, designed for CX, Marketing, and Service leaders at the world's largest organizations, for the people responsible for customer experience strategy, AI adoption, and the enterprise transformation that follows.
This is where real-world execution meets AI strategies from global enterprises already making it work at scale.
Actionable ideas you'll take away
WHAT YOU WILL LEARN
AI is everywhere. But AI that works at enterprise scale is not.
Access to AI was never the hard part. Getting it to work consistently at scale, across every customer touchpoint, is the real challenge and that's where most organizations still struggle.
With siloed pilots, fragmented point solutions, and insights that never reach the right teams, customer experience becomes fragmented and inconsistent.
The Sprinklr AI Summit is a strategic forum built to change that.
This is a Global 2K-Enterprise+ exclusive gathering, designed for CX, Marketing, and Service leaders at the world's largest organizations, for the people responsible for customer experience strategy, AI adoption, and the enterprise transformation that follows.
This is where real-world execution meets AI strategies from global enterprises already making it work at scale.
Actionable ideas you'll take away
Master brand discoverability in the age of AI search
Automate without losing human judgement in CX
Build CX systems that get smarter over time
Turn customer intelligence into real-time action
Understand how AI is reshaping search, discovery and relevance it and how to scale Answer Engine Optimization (AEO) from fragmented signals to unified, insight-driven action.
Navigate the shift from assistive to autonomous AI without compromising experience quality, consistency or the judgment that matters in every CX moment.
Design closed-loop AI systems that continuously learn, adapt and deliver compounding value across the entire customer journey.
Close the gap between insight and execution using AI copilots to simplify Voice of Customer, and drive decisions across teams and channels.
WHAT YOU WILL LEARN
Actionable ideas you'll take away
Master brand discoverability in the age of AI search
Understand how AI is reshaping search, discovery, and relevance and how to scale Answer Engine Optimization (AEO) from fragmented signals to unified, insight-driven action.
Build CX systems that get smarter over time
Design closed-loop AI systems that continuously learn, adapt, and deliver compounding value across the entire customer journey.
Turn customer intelligence into real-time action
Close the gap between insight and execution using AI copilots to simplify Voice of Customer, and drive decisions across teams and channels.
SPEAKERS
Hear from the Experts
Rory Read
Chief Executive Officer, Sprinklr
Joy Corso
Chief Administrative Officer, Sprinklr
Karthik Suri
Chief Product and Corporate Strategy Officer, Sprinklr
Siddh Magia
Sr. Vice President, Global Solutions Consulting, Sprinklr
Anish Chadda
Vice President,
Product Management, Sprinklr
Carlos Aragon
Sr. Director, Product Marketing, Sprinklr
Kirsten Salmanowicz
Senior Manager, Global Communications Platforms & Operations at 3M
Joline Mostert
Sr Specialist, Global Communications at 3M
Alexandra Pashkovska
Customer Excellence- Process Manager,Emma Sleep
Mariah Breeze
Lead Solutions Consultant
Deming Cassity
Sr Manager, Solutions Consulting
Katie Larmon
Principal Solutions Consultant
WHAT MAKES THIS SUMMIT DIFFERENT
Two hours of power-packed, data-backed sessions, showcasing AI Llive in action
Peer-validated strategies, not vendor hype
Hear from global enterprise leaders, Sprinklr customers, and product experts on how AI is being applied across real, complex environments by 1,900+ enterprises, including 60% of the Fortune 100.
Strategic access to senior leadership
Engage with Sprinklr’s CEO, CPO, and senior product leaders in a format designed for meaningful dialogue, not broadcast.
Live AI innovation, demonstrated in real time
See AI working across Marketing, Customer Service, and VoC led by Sprinklr’s product and R&D leaders. No decks; pure working technology.
A unified view of AI in the CX landscape
Understand how Marketing, Customer Service, and VoC must work together to deliver real, compounding value across 30+ customer channels, 2.5B annual customer interactions, and 180B conversations analyzed in real time.
Actionable frameworks built for enterprise scale
Walk away with practical models designed for the world’s most complex organizations, and not simplified scenarios that collapse in the real world.
AGENDA
Keynotes
Opening Keynote
10:00 a.m. –10:15 a.m.
The AI race has a leaderboard. Join Rory Read as he explores what sets the winners apart, and the decisions organizations need to make now to stay competitive.
Rory Read
Chief Executive Officer
Sprinklr
Innovation Keynote
1015 a.m. –10:30 a.m.
Enterprises have long been told they must choose between speed and quality, automation and empathy, scale and personalization. Discover how Sprinklr is helping organizations eliminate these trade-offs and deliver all of it, at enterprise scale.
Karthik Suri
Chief Product and Corporate Strategy Officer
Sprinklr
Customer Keynote – Joy Corso in conversation with 3M
10:30 a.m. –11:00 a.m.
Join Joy Corso with 3M’s Kirsten Salmanowicz and Joline Mostert for a candid discussion about how 3M transformed global communications by moving from manual, agency-heavy workflows to an AI-driven operating model with Sprinklr.
Joy Corso
Chief Administrative Officer
Sprinklr
Opening Keynote
10:00 a.m. –10:15 a.m.
The AI race has a leaderboard. Join Rory Read as he explores what sets the winners apart, and the decisions organizations need to make now to stay competitive.
Rory Read
Chief Executive Officer
Sprinklr
Innovation Keynote
1015 a.m. –10:30 a.m.
Enterprises have long been told they must choose between speed and quality, automation and empathy, scale and personalization. Discover how Sprinklr is helping organizations eliminate these trade-offs and deliver all of it, at enterprise scale.
Karthik Suri
Chief Product and Corporate Strategy Officer
Sprinklr
Customer Keynote – Joy Corso in conversation with 3M
10:30 a.m. –11:00 a.m.
Join Joy Corso with 3M’s Kirsten Salmanowicz and Joline Mostert for a candid discussion about how 3M transformed global communications by moving from manual, agency-heavy workflows to an AI-driven operating model with Sprinklr.
Joy Corso
Chief Administrative Officer
Sprinklr
SESSIONS
Tracks, sessions, live demos, and zero filler
Marketing Transformation
60 minutes
As AI influences the path to purchase, learn how brands can stay discoverable and in control in an LLM-first world.
- Mastering Brand Discoverability in the Age of AI By Anish Chadda Vice President, Product Management
- Scaling AEO the Right Way: From Customer Truth to Unified Action A Live Demo of Agentic AI in Marketing By Deming Cassity, Senior Manager, Solutions Consulting
Contact Center Transformation
60 minutes
Learn how to balance autonomous and assistive AI to deliver consistent, scalable, always-on customer support to close your CX gap.
- Balancing Autonomy and Human Judgement in AI-driven CX By Carlos Aragon, Sr. Director, Product Marketing
- The Power of Self-Improving Flywheels in Scaling CX A Live Demo of Autonomous and Assistive AI By Mariah Breeze, Lead Solutions Consultant
Voice of the Customer
60 minutes
Learn how AI operationalizes signals into real-time decisions that drive impact and build competitive advantage.
- Closing the Gap Between CX Iintelligence and Eexecution By Siddh Magia Senior Vice President, Global Solutions Consulting
- Radically Simplifying VoC A Live Demo of Sprinklr AI Copilot By Katie Larmon, Principal Solutions Consultant
SESSIONS
Tracks, sessions, live demos, and zero filler
Marketing Transformation
60 minutes
As AI influences the path to purchase, learn how brands can stay discoverable and in control in an LLM-first world.
- Mastering Brand Discoverability in the Age of AI By Anish Chadda Vice President, Product Management
- Scaling AEO the Right Way: From Customer Truth to Unified Action A Live Demo of Agentic AI in Marketing By Deming Cassity, Senior Manager, Solutions Consulting
Contact Center Transformation
60 minutes
Learn how to balance autonomous and assistive AI to deliver consistent, scalable, always-on customer support to close your CX gap.
- Balancing Autonomy and Human Judgement in AI-driven CX By Carlos Aragon, Sr. Director, Product Marketing
- The Power of Self-Improving Flywheels in Scaling CX A Live Demo of Autonomous and Assistive AI By Mariah Breeze, Lead Solutions Consultant
Voice of the Customer
60 minutes
Learn how AI operationalizes signals into real-time decisions that drive impact and build competitive advantage.
- Closing the Gap Between CX Iintelligence and Eexecution By Siddh Magia Senior Vice President, Global Solutions Consulting
- Radically Simplifying VoC A Live Demo of Sprinklr AI Copilot By Katie Larmon, Principal Solutions Consultant
With great learning come great rewards
Join the sessions, learn, climb the leaderboard, and win
Turn your participation into rewards. Every session attended and engagement earns you points and exciting prizes.
With great learning come great rewards
Join the sessions, learn, climb the leaderboard, and win
Turn your participation into rewards. Every session attended and engagement earns you points and exciting prizes.
