Katie Linendoll

Host & Emcee

Erik Qualman

Keynote Speaker

Jeff Shafer 

CCO & SVP, Corporate Marketing Group

Kirsten Hamstra

Executive Director,
Global Social Media

Denyse Deane

Director, Global Social Media Strategy

Michael Guay

AVP,
Customer Experience

Andrew Fox

Head
of Marketing

Isabelle Lafont

SVP,
Global Consumer Care

Kyle Brown

VP & Chief Marketing
and Communications Officer

Brian Geoghagan

Global Program Lead,
Social Care & Tooling

Christine Kasij

Director, Social Media
& Emerging Platforms

Jody Lively

Manager, Social Media & Community 

Erin O'Connell 

Social Care
Supervisor

Ashim Ghosh

Sr Manager, Community Strategy & AI Experiences

Sharb Farjami

VP, Global Agency
& Partnerships

Stephen Blake

Global Head of Third
Party Partnerships

Debbie Freeman

Sr Manager CX Social & Survey Technology Platform

Gil Burgmans

Sr Partnerships & Business Development Manager

Charles Gooch 

Global Social
Media Director

Emma Webley

Managing Director, Marketing Transformation

Brandon McGovern

Sr Director,
Customer Experience

Albert Rios

Platform Partnerships
& Monetization

Nick Luckwell

Director,
National Sales

Jennifer Brown

Associate Director of Research & Insights

Megan Hassall

Sr. Director,
Marketing Transformation

Jared Petsy

Managing
Director

Madeline Clark

Associate Director,
Social Media

Aldo Villalobos

Associate Director, Social Media,  Digital Care

Nancy Nabil

Head of Customer Support & Community Management

Corey Denis

Head of Social Care
& Community Engagement

David McCarthy

Product
Partnerships

Rory Read

President
& CEO

Karthik Suri

Chief Product & Corporate Strategy Officer

Amitabh Misra

Chief
Technology Officer